What is Community Access?

Community access services are designed to support individuals in engaging with their local community, fostering social connections, independence, and participation in meaningful activities. Our professional team works closely with individuals to ensure they can enjoy outings, events, and activities tailored to their interests and needs.

Shopping Assistance

Attending Social Events

Participation in Recreational Activities

Day Trips and Tours

Community Classes and Workshops

Exercise and Wellness Programs

Volunteer Opportunities

Local Park and Nature Outings

Assistance with Public Transport

Accessing Community Services

Attending Cultural Events

Religious Service Participation

Benefits of Community Access Services

  • Enhanced Social Connections

    Build and maintain friendships and relationships.

  • Improved Independence

    Gain confidence navigating and participating in community activities.

  • Promotes Wellbeing

    Engages individuals in enjoyable and fulfilling experiences.

  • Skill Development:

    Opportunity to learn new skills and improve existing ones.

  • Physical and Mental Health Boost

    Encourages an active lifestyle and reduces feelings of isolation.

  • Community Integration

    Increases a sense of belonging and participation in local life.

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NDIS Community Access refers to supports that help participants get out into the community, engage in social activities, attend appointments, go shopping, or participate in events and recreational activities. It’s all about building independence, confidence, and social inclusion.

Community Access can include a wide range of activities such as:

  • Going to the gym or swimming
  • Attending social groups or classes
  • Visiting friends or family
  • Going shopping or to appointments
  • Attending community events or outings

All activities should be goal-oriented and aligned with what’s included in your NDIS plan.

Community Access is generally funded under the Core Supports category, particularly under “Assistance with Social and Community Participation.” However, if the focus is on skill-building (e.g., learning to travel independently), it may fall under Capacity Building – Increased Social and Community Participation.

There’s no set number of hours for everyone. The hours allocated will depend on your individual goals, needs, and the reasonable and necessary criteria applied in your NDIS plan. You can discuss this with your Support Coordinator or LAC (Local Area Coordinator).

Yes, if you’re self-managed or plan-managed, you have the flexibility to choose your own support worker or provider. If you’re agency-managed, your options may be limited to NDIS-registered providers.

Yes, participants are responsible for their own personal expenses such as entry tickets, meals, or shopping costs. NDIS funding covers the support worker’s time and transport, not the participant’s own purchases.

Yes, if it's part of your Community Access support, your support worker can transport you. They can either use their own vehicle (with mileage reimbursed through your plan) or yours, depending on your agreement. Always check with your provider regarding transport charges.

To request Community Access, talk to your planner or LAC during your plan review. Explain your goals and how participating in the community helps your independence, wellbeing, and inclusion. You may also submit reports from therapists or support coordinators to support your request.

What Our Clients Value Most

Flexible Care Options

Book personalised care solutions starting from as little as one hour.

No Hidden Fees

Only pay for the care you receive, no management fees or surprise charges.

Clear and Honest Pricing

Know exactly what you'll pay before booking, ensuring transparency and peace of mind.

Experienced Care Professionals

Trust our dedicated team of experts with the experience to support your loved one's well-being

Immediate Care Availability

Access urgent care support when needed, ensuring your family always has reliable assistance.

Tailored Care Plans

Collaborate with our Care Advisors to create a customized care plan that perfectly aligns with your unique needs

Budget Planning

Easily manage your budget with tools designed to help you plan and allocate funds effectively.

Booking System

User friendly booking experience that makes scheduling care straight forward and efficient.

Let Your Budget Take You Further Than Ever Before

Transparent Pricing for Peace of Mind
We believe in clear and honest pricing. With Beyond Health Services, you’ll always know the cost upfront. Our prices are displayed for every booking, giving you the confidence to make informed choices.

Affordable Rates That Maximize Your Budget
We work hard to ensure your budget stretches further. Our competitive rates and worker flexibility mean you receive top-tier support without compromising on cost, allowing you to allocate resources effectively.

Online Budgeting Tool for Full Control
Manage your funding with ease using our intuitive online budgeting tool. This powerful feature empowers you to track your expenses in real time and plan your care, ensuring your budget is always managed efficiently.

What Families Have to Say

Group 5

"My support worker, Sarah, has been an absolute lifesaver. She helps with my daily routine, from meal prep to getting to appointments on time, and even takes me on short walks to the park. Sarah is patient and really listens to what I need. I’m so grateful for the support she provides – I feel more confident knowing she’s there."

– Emily T, Brunswick, Melbourne

Group 5

"We hired a gardener from Beyond Health Services, and Jason has completely transformed our backyard. He removed the weeds, trimmed the hedges, and even installed a vegetable garden that my wife and I have been enjoying. The space looks so much better, and we couldn’t be happier with his attention to detail."

– Jason M, St Albans, Melbourne

Group 5

"The cleaning service from Beyond continues to impress us. Every corner of our home gets attention – they even scrubbed out stains from the carpets that we thought would never come out. I always look forward to coming home to a fresh, spotless house after their visit. Their reliability is what sets them apart."

– Sophia R, Sunshine West, Melbourne

Group 5

"I’m so grateful for Liam, the driver who takes my father to his medical appointments. Liam is always on time, helps my dad in and out of the car, and even waits with him at the doctor’s office. It’s reassuring to know my dad is in such capable hands when I can’t be there myself."

– Adam G, Windsor, Melbourne

Group 5

"These guys sent over a fantastic speech therapist to help my son with his communication challenges. Kate was incredibly patient, using fun and interactive techniques to get him to open up. In just a few weeks, we’ve seen a noticeable improvement in his speech, and he’s more confident in expressing himself. We’re so thankful for Kate’s expertise and warmth."

– Sarah W, Werribee, Melbourne

Your Safety is Our Priority

  • Thorough Background Checks

    We ensure that every care and support worker undergoes comprehensive background checks, including police verification, NDIS worker screening, and Working with Children Checks (WWCC). Your safety is non-negotiable, and we take every measure to guarantee the integrity of our team.

  • Online Safety and Privacy

    we prioritize the safety and security of your personal information. Our advanced online systems are designed with comprehensive data protection measures, ensuring that your sensitive details remain confidential and secure. We implement state-of-the-art encryption protocols, secure authentication processes, and strict access controls to safeguard all client data.

  • Personalised Safety Plan

    We understand that every individual has unique needs. That’s why we create a personalized safety plan for each client, tailored to address specific requirements and preferences. This proactive approach ensures a safe and supportive environment for everyone.

  • Comprehensive Insurance Coverage

    To provide you with peace of mind, we have secured Public Liability and Accident Insurance for all our care and support workers. This means you can confidently engage our professionals, knowing that both you and our workers are protected.

How it Works

Step 1

Reach Out to Us

Connect with our Care Team by Email, phone, filling out our contact request form, or signing up online. Our friendly advisors are here to guide you through our range of services and help you get started.

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Step 2

Create a Personalised Care Plan Together

We’ll work with you to build a Care Plan tailored to your loved one’s health status, care needs, and unique preferences.

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Step 3

Access All Services with Ease

From personalized in home support to specialist care, we connect you with trusted professionals. Stay informed with detailed updates after each visit, accessible right on our app.

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