Participant and support worker enjoying community access

Our Story

Support should make everyday life easier. At Beyond Health Services, we help people with disability get the care they need, stay connected to their community and have more choice in how they live.

Behind every enquiry is a person, a family or someone trying to find the right help. We take the time to understand what matters to you: the routines you want to keep, the things you would like to try and the support that would make a difference.

Support that fits your life

Our work brings together personal care, support with daily living, community access, nursing and allied health. We also offer support coordination and plan management to help you organise your services and understand your funding. Availability and how a service is delivered depend on your needs and location.

You should feel comfortable asking questions and confident about who is supporting you. We aim to communicate clearly, listen to feedback and work with you and the people you choose to involve.

Whether you know exactly what you need or are still working it out, you can speak with our team. We will talk through your options and help you decide on the next step.

Our Values

Genuine

We are real and genuine in our communication with our members, their representatives, and their support providers.

Ethical

We do the right thing and ensure we provide the highest level of expert advice to support all stakeholders to make good decisions.

Supportive

We are here for each other, for our members and for the broader community.

Dedicated

We are committed to getting back to people as a priority and will always provide uninterrupted service.

Friendly

We create a warm and welcoming environment where everyone feels comfortable and respected.

Passionate

We are bound by our common desire to help others, ensuring equal opportunities for all our participants.

Empowering

We strive to build confidence in our participants through our can-do attitude and positive encouragement.

Customer focused

We ensure that your needs are met first, through our person-centred approach

Inclusive

We embrace diversity and ensure that everyone feels valued and included in our community.

In their words

What our customers say

"I love my café mornings with Sarah. She always listens to my stories and helps me order my favourite caramel slice. She makes me feel independent, and we always have a good laugh. It’s the best part of my week!"

"Going to the shops used to be really overwhelming, but having Mark with me makes such a difference. He helps me plan ahead so I don’t feel stressed, and if it gets too noisy, he reminds me to take deep breaths. I feel more confident doing my shopping now, and I even look forward to it!"

"I used to feel stuck at home a lot, but now I get out every day with Jake. We take walks, grab a coffee, and just enjoy the fresh air. He never makes me feel like I’m a burden. he just treats me like a friend. It’s honestly changed my life."

"Before I met Kelly, I didn’t know how to cook anything. Now, I can make my own pasta and even bake a cake! She helps me step by step, and I feel so proud of myself. I love cooking together. it makes me feel independent and happy."

"Staying active has always been important to me, but after my amputation, I didn’t know where to start. Tom has been amazing – he pushes me just the right amount and makes training fun again. I feel like myself again, and I’m even getting stronger every week!"

" We have such a good time together, just chatting and trying things on. She’s really patient and helps me when I need it, but mostly, it just feels like hanging out with a friend. I always leave feeling happy and confident."

"Gardening brings back so many good memories for me. It’s peaceful, and I love spending time outside."

More experiences, at your own pace.