Beyond Health Services

NDIS Respite Care

Everyone deserves a break. Beyond Health Services provides flexible, engaging respite care that supports the well-being of both participants and their families. Recharge with confidence knowing you or your loved one is in capable, caring hands.

What is NDIS Respite Care?

NDIS Respite Care is a funded support that provides a short-term break for participants and their primary carers. It’s designed to support the well-being of everyone involved by offering a change of routine in a safe, supportive, and engaging environment. This can be provided in your own home, in the community, or in a specialist STA residence. It’s not just a service; it’s an opportunity for participants to enjoy new experiences and social connections, while carers get the essential rest they need to avoid burnout and provide better long-term support.

In-Home Support

Community Access

Personal Care

Overnight Stays

Social Activities

Meal Preparation

Medication Support

Transport Assistance

Benefits of Our Specialist Respite Care

Essential Rest for Carers

Our compassionate approach ensures you Respite care provides family members and primary carers with a crucial break to rest, attend to their own needs, and return to their caring role feeling refreshed and renewed.

New Experiences for Participants

Respite is an opportunity for participants to engage in new activities, build social skills, make friends, and enjoy a positive change of scenery and routine.

Consistency of Care

We work to match you with a consistent support worker, ensuring a familiar face and continuity of care that builds trust and reduces anxiety for everyone.

Flexible Support Options

We offer flexible respite options, from a few hours during the day to overnight stays and longer-term Short Term Accommodation, tailored to your specific needs and schedule.



Peace of Mind

Our support workers are fully qualified, screened, and trained. You can relax completely, knowing your loved one is safe, supported, and engaged in meaningful activities.




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What is the difference between Respite Care and Short Term Accommodation (STA)?

Respite Care is the general term for temporary care that gives a break to a participant and their carer. Short Term Accommodation (STA) is the specific NDIS funding line item that includes respite care, often provided away from home in a dedicated setting, and covers accommodation, personal care, food, and activities.

How much respite care am I entitled to with the NDIS?

The NDIS does not set a standard amount. The funding for respite (STA) in your plan is based on what is considered "reasonable and necessary" for your specific situation. This is assessed based on your needs and the needs of your primary carer to ensure their well-being and your continued support.

Can respite care be provided in my own home?

Yes. While STA often involves a stay away from home, respite support can also be provided in your own home. This is typically funded under Core Supports - Assistance with Daily Life, where a support worker takes over the caring role for a set period, allowing your primary carer to take a break.

What activities do you do during respite care?

Activities are always based on the participant's interests and goals! This can include community outings (cinema, cafes, parks), creative activities at home, skill-building, social visits, or simply enjoying companionship. We create a personalised plan with you.

How far in advance do I need to book respite care?

We recommend booking as far in advance as possible, especially for popular periods like school holidays, to secure your preferred dates. However, we understand that emergencies happen, so please contact us to discuss last-minute availability.

Can I use my Core Supports funding for respite?

Yes, you can use your Core Supports - Assistance with Daily Life budget to pay for a support worker to provide care in your home, giving your informal carer a break. For a full STA experience including accommodation, you would use the allocated Short Term Accommodation funding in your Capacity Building budget.

What if the participant has complex medical needs?

We support participants with a wide range of needs. Our team includes support workers trained in complex care, including medication administration, PEG feeding, and continence care. We conduct a thorough assessment to ensure we can provide safe and appropriate support.




How do you ensure a good match between the participant and support worker?

Our matching process is detailed and participant-focused. We consider personality, interests, communication styles, and specific support needs. We facilitate an introduction before the respite period begins to ensure everyone is comfortable and confident with the arrangement.

What Our Clients Value Most

Flexible Care Options

Book personalised care solutions starting from as little as one hour.

No Hidden Fees

Only pay for the care you receive, no management fees or surprise charges.

Clear and Honest Pricing

Know exactly what you'll pay before booking, ensuring transparency and peace of mind.

Experienced Care Professionals

Trust our dedicated team of experts with the experience to support your loved one's well-being

Immediate Care Availability

Access urgent care support when needed, ensuring your family always has reliable assistance.

Tailored Care Plans

Collaborate with our Care Advisors to create a customised care plan that perfectly aligns with your unique needs

Budget Planning

Easily manage your budget with tools designed to help you plan and allocate funds effectively.

Booking System

User friendly booking experience that makes scheduling care straight forward and efficient.

Let Your Budget Take You Further Than Ever Before

Transparent Pricing for Peace of Mind
We believe in clear and honest pricing. With Beyond Health Services, you’ll always know the cost upfront. Our prices are displayed for every booking, giving you the confidence to make informed choices.

Affordable Rates That Maximise Your Budget
We work hard to ensure your budget stretches further. Our competitive rates and worker flexibility mean you receive top-tier support without compromising on cost, allowing you to allocate resources effectively.

Online Budgeting Tool for Full Control
Manage your funding with ease using our intuitive online budgeting tool. This powerful feature empowers you to track your expenses in real time and plan your care, ensuring your budget is always managed efficiently.

In their words

What Families Have to Say

"My support worker, Sarah, has been an absolute lifesaver. She helps with my daily routine, from meal prep to getting to appointments on time, and even takes me on short walks to the park. Sarah is patient and really listens to what I need. I’m so grateful for the support she provides – I feel more confident knowing she’s there."
Emily T, Brunswick, Melbourne
"We hired a gardener from Beyond Health Services, and Jason has completely transformed our backyard. He removed the weeds, trimmed the hedges, and even installed a vegetable garden that my wife and I have been enjoying. The space looks so much better, and we couldn’t be happier with his attention to detail."
Jason M, St Albans, Melbourne
"The cleaning service from Beyond continues to impress us. Every corner of our home gets attention – they even scrubbed out stains from the carpets that we thought would never come out. I always look forward to coming home to a fresh, spotless house after their visit. Their reliability is what sets them apart."
Sophia R, Sunshine West, Melbourne
"I’m so grateful for Liam, the driver who takes my father to his medical appointments. Liam is always on time, helps my dad in and out of the car, and even waits with him at the doctor’s office. It’s reassuring to know my dad is in such capable hands when I can’t be there myself."
Adam G, Windsor, Melbourne
"These guys sent over a fantastic speech therapist to help my son with his communication challenges. Kate was incredibly patient, using fun and interactive techniques to get him to open up. In just a few weeks, we’ve seen a noticeable improvement in his speech, and he’s more confident in expressing himself. We’re so thankful for Kate’s expertise and warmth."
Sarah W, Werribee, Melbourne

More experiences, at your own pace.

Your Safety is Our Priority

Thorough Background Checks

We ensure that every care and support worker undergoes comprehensive background checks, including police verification, NDIS worker screening, and Working with Children Checks (WWCC). Your safety is non-negotiable, and we take every measure to guarantee the integrity of our team.

Online Safety and Privacy

we prioritise the safety and security of your personal information. Our advanced online systems are designed with comprehensive data protection measures, ensuring that your sensitive details remain confidential and secure. We implement state-of-the-art encryption protocols, secure authentication processes, and strict access controls to safeguard all client data.

Personalised Safety Plan

We understand that every individual has unique needs. That’s why we create a personalised safety plan for each client, tailored to address specific requirements and preferences. This proactive approach ensures a safe and supportive environment for everyone.

Comprehensive Insurance Coverage

To provide you with peace of mind, we have secured Public Liability and Accident Insurance for all our care and support workers. This means you can confidently engage our professionals, knowing that both you and our workers are protected.

Your next steps

Getting started, together

  1. Step 1

    Reach Out to Us

    Connect with our Care Team by Email, phone, filling out our contact request form, or signing up online. Our friendly advisors are here to guide you through our range of services and help you get started.

    Contact us
  2. Step 2

    Create a Personalised Care Plan Together

    We’ll work with you to build a Care Plan tailored to your loved one’s health status, care needs, and unique preferences.

    Create Plan
  3. Step 3

    Access All Services with Ease

    From personalised in home support to specialist care, we connect you with trusted professionals. Stay informed with detailed updates after each visit, accessible right on our app.

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Choose Your Preferred Way to Connect

Get in Touch Directly

Reach out to our dedicated team for personalissd assistance. Whether you have questions or need guidance, we're here to help. Call us at 0489 996 178 or email us. Your support journey starts with a conversation!

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Complete Our Contact Form

Complete the form below to provide us with your details. This allows us to better understand your needs and connect you with the right services. We’ll get back to you promptly with the information you need.

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Ready to take the next step? Use our online sign-up form to get started. This easy and quick process allows you to join our community and access our services immediately. Let’s get you the support you deserve!

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