Beyond Health Services

Personal Care Services Tailored to Your Needs

Compassionate Support for Daily Living and Independence

What is Personal Care?

Personal care encompasses a range of support services designed to assist individuals with daily activities, enhancing their quality of life and promoting independence. Our dedicated team provides personalised assistance, ensuring that each individual receives the care they need in a respectful and supportive environment.

Daily Living Support

Dressing Support

Bed Changing

Disability-Related Health Support

Feeding Assistance

Hair Washing

Improved Health and Wellbeing

Laundry Care

Personal Hygiene

Shaving Assistance

Showering Support

Toileting Assistance

Enhanced Quality of Life

Individuals receive the support they need to live more comfortably and confidently.

Promotes Independence

Encourages clients to maintain their daily routines and self-sufficiency.

Family Peace of Mind

Families can rest easy knowing their loved ones are receiving professional care.

Increased Social Interaction

Our services often include companionship, reducing feelings of isolation.

Safer Living Environment

Assistance helps clients stay safe and healthy in their own homes.

Disabilities That Personal Care Services Support

Spinal Cord Injury (SCI)
Spinal Cord Injuries and the NDIS - Beyond

Participants with quadriplegia or paraplegia require comprehensive assistance for all aspects of daily personal care. Support is focused on maintaining dignity, hygiene, and skin integrity.

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Cerebral Palsy (CP)
Cerebral Palsy and the NDIS in Melbourne - Beyond

Varying levels of support are needed for personal hygiene, dressing, and grooming due to challenges with motor control, spasticity, and coordination.

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Multiple Sclerosis (MS)
Multiple Sclerosis and the NDIS in Melbourne - Beyond

As a progressive condition, personal care support adapts to increasing fatigue, weakness, and tremors that make tasks like showering and dressing difficult and unsafe.

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Acquired Brain Injury (ABI)
Acquired Brain Injury and the NDIS in Melbourne - Beyond

Cognitive impairments, fatigue, and physical limitations can hinder the ability to initiate, sequence, and safely complete personal care tasks.

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Intellectual Disability

Support focuses on developing and maintaining independence through consistent routine, supervision for safety, and hands-on assistance with all aspects of personal hygiene.

Muscular Dystrophy
Muscular Dystrophy and the NDIS in Melbourne - Beyond

Progressive muscle weakness leads to a increasing need for support with personal care tasks, including help with transfers, showering, and dressing.

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Autism Spectrum Disorder (ASD)

Support may be needed for individuals with ASD to manage sensory sensitivities during personal care, establish routines, and learn personal hygiene skills.

Genetic Disorders
Genetic Disorders and the NDIS - Beyond

Personal care support helps to promote independence while ensuring tasks are completed effectively, focusing on hygiene, grooming, and developing daily living skills.

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Schizophrenia
Schizophrenia and the NDIS in Melbourne - Beyond

Support focuses on maintaining personal hygiene and grooming during periods of low motivation or cognitive disorganisation caused by symptoms. Workers provide gentle prompting, routine, and hands-on assistance to ensure well-being.

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Depression
Atypical Depression and NDIS Support - Beyond

During major depressive episodes, individuals may experience profound fatigue and a lack of motivation for self-care. Personal care support helps maintain basic hygiene, which can be a first step in recovery.

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Bipolar Disorder
Bipolar Disorder and the NDIS - Beyond

Support needs can fluctuate dramatically between depressive and manic episodes. During depression, help with initiation and energy is needed. During mania, support may focus on redirecting behaviour to complete tasks.

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Anxiety Disorders
Anxiety Disorders and the NDIS - Beyond

Anxiety can make routines overwhelming. For OCD, rituals can disrupt task completion. Support is calm, patient, and focused on breaking down tasks into manageable steps without reinforcing anxieties.

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Borderline Personality Disorder (BPD)
Borderline Personality Disorder and the NDIS - Beyond

During periods of extreme emotional dysregulation or self-harm crises, personal self-care is often neglected. Support helps maintain stability and hygiene during these times.

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Down Syndrome
Down Syndrome and the NDIS in Melbourne - Beyond

Support promotes independence in personal care while ensuring tasks are completed effectively. Focus areas include hygiene, grooming, and fine motor skill development for tasks like buttoning.

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Prader-Willi Syndrome
Prader-Willi Syndrome and the NDIS - Beyond

Strict supervision around food access is often required during personal care routines (e.g., ensuring toiletries are not ingested). Support also focuses on the hygiene routine.

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Cystic Fibrosis
Cystic Fibrosis and the NDIS in Melbourne - Beyond

Personal care includes assistance with time-consuming daily physiotherapy and nebuliser treatments to clear lungs, in addition to standard hygiene routines.

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Neurofibromatosis 
a group of people walking through a forest

Personal care may require gentle assistance with bathing and dressing if there are painful neurofibromas (tumours) on the skin. Monitoring skin for changes is also key.

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Parkinson's Disease
Parkinson's Disease and the NDIS - Beyond

Tremors, rigidity, and bradykinesia (slowness of movement) make personal care tasks difficult and time-consuming. Support focuses on safety and preserving energy.

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Motor Neurone Disease
Motor Neurone Disease and the NDIS - Beyond

As this condition progresses rapidly, personal care support escalates from minimal assistance to full physical support for all hygiene, mobility, and dressing needs.

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Huntington's Disease
Huntington's Disease and the NDIS - Beyond

Involuntary movements (chorea), cognitive decline, and psychiatric symptoms make personal care challenging and often unsafe without supervision and physical assistance.

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Multiple Sclerosis (MS)
Multiple Sclerosis and the NDIS in Melbourne - Beyond

Progressive fatigue, weakness, numbness, and spasticity can make personal care exhausting and unsafe. Support adapts to fluctuating abilities day-to-day.

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Find support in your area

Victoria
New South Wales
Queensland
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Western Australia
South Australia
Tasmania
Australian Capital Territory
Northern Territory
Who is eligible for NDIS personal care services?

Individuals under 65 years old with a permanent and significant disability that affects their ability to perform daily activities may be eligible for NDIS personal care services. Eligibility is determined based on specific criteria set by the NDIS.

How do I apply for NDIS personal care support?

To apply for NDIS Personal Care support, you need to submit an Access Request Form along with evidence of your disability. This can be done by contacting us, the NDIS directly or through a Local Area Coordinator

How are NDIS personal care services funded?

Funding is provided through individualised plans based on an assessment of the participant's needs and goals. The funding covers reasonable and necessary supports to assist with daily activities.

Can NDIS personal care services be provided in shared living arrangements?

Yes, personal care supports can be provided in shared living arrangements, tailored to meet the individual needs of each participant.


What happens if my NDIS personal care needs change over time?

If your needs change, you can request a plan review to adjust your supports accordingly. It's important to keep the NDIS informed about significant changes to ensure your plan remains relevant.


Are there any personal care services that the NDIS does not fund?

The NDIS does not fund services that are the responsibility of other government systems, such as medical treatments or hospital care.


Are family members allowed to provide NDIS-funded personal care?

Generally, the NDIS does not fund family members to provide personal care services unless exceptional circumstances exist.


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How do I manage my NDIS personal care funding?

Participants can choose from three options to manage their NDIS funding: NDIA-managed, plan-managed, or self-managed. Each option offers different levels of control and responsibility over the funds.

What Our Clients Value Most

Flexible Care Options

Book personalised care solutions starting from as little as one hour.

No Hidden Fees

Only pay for the care you receive, no management fees or surprise charges.

Clear and Honest Pricing

Know exactly what you'll pay before booking, ensuring transparency and peace of mind.

Experienced Care Professionals

Trust our dedicated team of experts with the experience to support your loved one's well-being

Immediate Care Availability

Access urgent care support when needed, ensuring your family always has reliable assistance.

Tailored Care Plans

Collaborate with our Care Advisors to create a customised care plan that perfectly aligns with your unique needs

Budget Planning

Easily manage your budget with tools designed to help you plan and allocate funds effectively.

Booking System

User friendly booking experience that makes scheduling care straight forward and efficient.

Let Your Budget Take You Further Than Ever Before

Transparent Pricing for Peace of Mind
We believe in clear and honest pricing. With Beyond Health Services, you’ll always know the cost upfront. Our prices are displayed for every booking, giving you the confidence to make informed choices.

Affordable Rates That Maximise Your Budget
We work hard to ensure your budget stretches further. Our competitive rates and worker flexibility mean you receive top-tier support without compromising on cost, allowing you to allocate resources effectively.

Online Budgeting Tool for Full Control
Manage your funding with ease using our intuitive online budgeting tool. This powerful feature empowers you to track your expenses in real time and plan your care, ensuring your budget is always managed efficiently.

In their words

What Families Have to Say

"My support worker, Sarah, has been an absolute lifesaver. She helps with my daily routine, from meal prep to getting to appointments on time, and even takes me on short walks to the park. Sarah is patient and really listens to what I need. I’m so grateful for the support she provides – I feel more confident knowing she’s there."
Emily T, Brunswick, Melbourne
"We hired a gardener from Beyond Health Services, and Jason has completely transformed our backyard. He removed the weeds, trimmed the hedges, and even installed a vegetable garden that my wife and I have been enjoying. The space looks so much better, and we couldn’t be happier with his attention to detail."
Jason M, St Albans, Melbourne
"The cleaning service from Beyond continues to impress us. Every corner of our home gets attention – they even scrubbed out stains from the carpets that we thought would never come out. I always look forward to coming home to a fresh, spotless house after their visit. Their reliability is what sets them apart."
Sophia R, Sunshine West, Melbourne
"I’m so grateful for Liam, the driver who takes my father to his medical appointments. Liam is always on time, helps my dad in and out of the car, and even waits with him at the doctor’s office. It’s reassuring to know my dad is in such capable hands when I can’t be there myself."
Adam G, Windsor, Melbourne
"These guys sent over a fantastic speech therapist to help my son with his communication challenges. Kate was incredibly patient, using fun and interactive techniques to get him to open up. In just a few weeks, we’ve seen a noticeable improvement in his speech, and he’s more confident in expressing himself. We’re so thankful for Kate’s expertise and warmth."
Sarah W, Werribee, Melbourne

More experiences, at your own pace.

Your Safety is Our Priority

Thorough Background Checks

We ensure that every care and support worker undergoes comprehensive background checks, including police verification, NDIS worker screening, and Working with Children Checks (WWCC). Your safety is non-negotiable, and we take every measure to guarantee the integrity of our team.

Online Safety and Privacy

we prioritise the safety and security of your personal information. Our advanced online systems are designed with comprehensive data protection measures, ensuring that your sensitive details remain confidential and secure. We implement state-of-the-art encryption protocols, secure authentication processes, and strict access controls to safeguard all client data.

Personalised Safety Plan

We understand that every individual has unique needs. That’s why we create a personalised safety plan for each client, tailored to address specific requirements and preferences. This proactive approach ensures a safe and supportive environment for everyone.

Comprehensive Insurance Coverage

To provide you with peace of mind, we have secured Public Liability and Accident Insurance for all our care and support workers. This means you can confidently engage our professionals, knowing that both you and our workers are protected.

Your next steps

Getting started, together

  1. Step 1

    Reach Out to Us

    Connect with our Care Team by Email, phone, filling out our contact request form, or signing up online. Our friendly advisors are here to guide you through our range of services and help you get started.

    Contact us
  2. Step 2

    Create a Personalised Care Plan Together

    We’ll work with you to build a Care Plan tailored to your loved one’s health status, care needs, and unique preferences.

    Create Plan
  3. Step 3

    Access All Services with Ease

    From personalised in home support to specialist care, we connect you with trusted professionals. Stay informed with detailed updates after each visit, accessible right on our app.

    Sign In

Choose Your Preferred Way to Connect

Get in Touch Directly

Reach out to our dedicated team for personalissd assistance. Whether you have questions or need guidance, we're here to help. Call us at 0489 996 178 or email us. Your support journey starts with a conversation!

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Complete Our Contact Form

Complete the form below to provide us with your details. This allows us to better understand your needs and connect you with the right services. We’ll get back to you promptly with the information you need.

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Sign Up Online

Ready to take the next step? Use our online sign-up form to get started. This easy and quick process allows you to join our community and access our services immediately. Let’s get you the support you deserve!

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