Prescribed clinical instructions
Confirm the current prescription and individual plan through the appropriate treating practitioner.
Beyond Health Services
NDIS Subcutaneous Injection Support
Planning information for people who need help to follow an individualised plan for injections beneath the skin.
Disability-related assistance with prescribed injections
Your next steps
How support is planned and delivered
Understand your needs
Share the assistance you want, your preferences, current assessments and existing care plans. Involve the people you choose.
Agree a safe support arrangement
Confirm the requested tasks, registration coverage, worker competence, clinical oversight, costs and service availability before support starts.
Review and adapt together
Keep instructions, communication and escalation arrangements current. Review support with the appropriate practitioners when needs change.
NDIS funding, roles and service suitability
NDIS funding depends on the person’s individual circumstances, the support requested, applicable funding requirements and their plan. A complex-care label does not establish automatic eligibility or mean every hour is charged at a high-intensity rate. Some people receive a mixture of standard and high-intensity support.
Disability-related health assistance is different from diagnosis, medical treatment, hospital care, medicines and other health-system responsibilities. The required role and qualifications depend on the task: some support must be provided by a qualified practitioner, while other tasks may be carried out by a specifically trained, competent worker under the appropriate plan and oversight.
Before care is agreed, we discuss the tasks, the relevant clinical instructions, our service and registration scope, worker skills, availability and payment arrangements. You can involve your support coordinator, plan manager or treating team.
Read the NDIS Commission’s high-intensity standards and NDIA guidance on disability-related health supports.
Your questions, answered
Does everyone who uses insulin need complex care?
No. The issue is the disability-related need for assistance, the tasks required and the person’s assessed needs. Using a particular medication does not automatically establish a complex-care arrangement.
Can a support worker select or change a dose?
The worker must follow the current prescription, individual plan and limits of their role. Treatment changes are the responsibility of the appropriate prescribing or treating practitioner.
Are subcutaneous and intravenous injections the same?
No. They use different routes and have different requirements. The formal high-intensity activity discussed here is subcutaneous injections; it does not automatically cover IV treatment.
What is needed before assistance can be agreed?
A current prescription and care plan, assessment of the assistance required, participant-specific training and competence, appropriate oversight, funding arrangements and confirmed service availability.
Find support in your area
Care, closer to home
Where can we support you?
Choose your state or territory to explore local support.
Click the map or choose a state above.
Victoria
- Seabrook
- Laverton
- Newport
- Hoppers Crossing
- Williamstown
- Melton
- Caroline Springs
- Upwey
- Kalorama
- Montrose
- Ashwood
- Croydon
- Heathmont
- Mooroolbark
- Vermont
- Forest Hill
- Burwood
- Nunawading
- Mitcham
- Blackburn
- Glen Waverley
- Doncaster
- Airport West
- Oak Park
- Broadmeadows
- Hadfield
- Pascoe Vale
- Tullamarine
- Glenroy
- Campbellfield
- Somerton
- Thornbury
- Fawkner
- Epping
- Coburg
New South Wales
Queensland
Western Australia
South Australia
Tasmania
Australian Capital Territory
Northern Territory
Explore our suburb guides, then chat with our team about support availability in your area.
Discuss your support needs
Get in Touch Directly
Reach out to our dedicated team for personalised assistance. Whether you have questions or need guidance, we're here to help. Call us at 0489 996 178 or email us. Your support journey starts with a conversation!
Complete Our Contact Form
Tell us about the tasks, current plans, preferred arrangements and location. Our team will discuss suitability, required assessments and the next steps with you.
Sign Up Online
Register an enquiry online. Service availability, clinical requirements and the agreed support arrangements are confirmed before bookings begin.
