Beyond Health Services

NDIS Tracheostomy Management

Planning and referral information for people who need tracheostomy-related support in daily life.

Care arrangements for individual airway needs

Tracheostomy management is one of the eight High Intensity Daily Personal Activities. The exact assistance, equipment and risks differ between people, so support must follow an individualised clinical plan.

The plan needs to set out the tasks required, routine observations, equipment requirements, clinical contacts and how incidents or emergencies will be managed. Workers require training specific to the person’s tracheostomy and the tasks within their role.

A referral does not automatically establish service availability. We review clinical requirements, registration coverage, worker competence and appropriate oversight before confirming whether the requested support can be arranged.

What the support arrangement needs to cover

Individual clinical instructions

Clarify the tracheostomy-related assistance requested and the current practitioner-developed plan.

Participant-specific competence

Confirm the person supporting you has the required training and competence for your equipment and care needs.

Equipment and supplies

Identify agreed responsibilities for prescribed equipment, supplies, maintenance and access to necessary information.

Monitoring and communication

Follow the observations and reporting arrangements specified in the plan, including how the person communicates concerns.

Emergency planning

Agree the responses, escalation contacts and backup arrangements set out by the treating team.

Regular review

Coordinate plan review and changes with the relevant clinical team and the person’s chosen supporters.
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Your next steps

How support is planned and delivered

  1. Understand your needs

    Share the assistance you want, your preferences, current assessments and existing care plans. Involve the people you choose.

  2. Agree a safe support arrangement

    Confirm the requested tasks, registration coverage, worker competence, clinical oversight, costs and service availability before support starts.

  3. Review and adapt together

    Keep instructions, communication and escalation arrangements current. Review support with the appropriate practitioners when needs change.

NDIS funding, roles and service suitability

NDIS funding depends on the person’s individual circumstances, the support requested, applicable funding requirements and their plan. A complex-care label does not establish automatic eligibility or mean every hour is charged at a high-intensity rate. Some people receive a mixture of standard and high-intensity support.

Disability-related health assistance is different from diagnosis, medical treatment, hospital care, medicines and other health-system responsibilities. The required role and qualifications depend on the task: some support must be provided by a qualified practitioner, while other tasks may be carried out by a specifically trained, competent worker under the appropriate plan and oversight.

Before care is agreed, we discuss the tasks, the relevant clinical instructions, our service and registration scope, worker skills, availability and payment arrangements. You can involve your support coordinator, plan manager or treating team.

Read the NDIS Commission’s high-intensity standards and NDIA guidance on disability-related health supports.

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Your questions, answered

Can any support worker provide tracheostomy care?

No. The worker’s role, participant-specific training, competence and supervision must match the individual clinical plan and the applicable requirements.

Is this page a guide to suctioning or changing equipment?

No. Clinical procedures require practitioner instructions, appropriate training and assessed competence. This page explains referral and planning considerations.

Can nursing registration alone confirm every high-intensity task?

No. Community Nursing Care and High Intensity Daily Personal Activities are distinct registration groups. The tasks a registered provider may deliver depend on its registration certificate and applicable requirements.

What information helps assess a referral?

Share the current tracheostomy plan, requested tasks and hours, equipment details, clinical contacts, training requirements, communication needs and emergency arrangements, with the person’s consent.

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Where can we support you?

Choose your state or territory to explore local support.

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Discuss your support needs

Get in Touch Directly

Reach out to our dedicated team for personalised assistance. Whether you have questions or need guidance, we're here to help. Call us at 0489 996 178 or email us. Your support journey starts with a conversation!

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Complete Our Contact Form

Tell us about the tasks, current plans, preferred arrangements and location. Our team will discuss suitability, required assessments and the next steps with you.

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Register an enquiry online. Service availability, clinical requirements and the agreed support arrangements are confirmed before bookings begin.

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