What are NDIS Disability Support Worker Service?

NDIS Disability Support Worker services provide practical and clinical assistance for individuals with permanent and significant disabilities. These services aim to enhance independence, safety, and quality of life. Our trained support workers assist with personal care, complex medical needs, household tasks, mobility, therapy support, and community participation, empowering participants to live their best lives.

  • Specialised Clinical Support

    Trained workers assist with catheter care, PEG feeding, wound care, and medication management.

  • Enhanced Safety at Home

    Support with mobility, hygiene, and continence reduces risks of injury or complications.

  • Improved Health & Wellbeing

    Professional care promotes physical, mental, and emotional health.

  • Independence & Confidence

    Tailored support empowers participants to perform daily tasks with confidence.

  • Peace of Mind for Families

    Reliable, qualified workers provide safe, compassionate, and high-quality care.

  • Routine and Structure

    Helps establish consistent routines that promote stability and comfort

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An NDIS support worker provides hands-on assistance to help you achieve the goals in your NDIS plan. Their specific tasks are tailored to your needs but commonly include:

Personal Care: Assistance with showering, dressing, grooming, and medication management.

Daily Living: Help with meal preparation, light housekeeping, and shopping.

Community Access: Supporting you to attend appointments, go shopping, visit friends, or participate in social and recreational activities.

Skill Development: Working with you to build confidence and skills for greater independence, such as using public transport or budgeting.
Essentially, they do whatever is outlined as a "reasonable and necessary" support in your plan to help you live more independently.

To get a support worker, you need to have funding for them in your NDIS plan. This funding is typically under categories like "Core Supports - Assistance with Daily Life" or "Capacity Building - Increased Social and Community Participation." Once you have your plan:

  1. Find a Provider: Choose a registered provider like Beyond Health Services.
  2. Service Agreement: We will work with you to create a Service Agreement that outlines the support, costs, and schedules.
  3. Matching: We match you with a suitable support worker.
  4. Start Support: Your support begins. You are always in control and can change the schedule or worker if needed.

Yes, absolutely. The NDIS is built on participant choice and control. With Beyond Health Services, you have a direct say in who supports you. We use a careful matching process based on your personality, interests, and support needs, and we encourage an introductory meeting to ensure you are comfortable and happy with the match before starting.

This is an important distinction.

  • Disability Support Worker focuses on assisting with daily living activities, community access, and skill-building to promote independence. They do not perform complex medical procedures.
  • Nurse (e.g., an RN or EN) provides clinical care, such as wound dressing, catheter care, injections, and complex health monitoring.
    If your plan includes both types of support, a support worker can assist with general well-being and routine tasks, while a nurse would handle specific clinical needs.

Yes, but there are specific rules. A support worker can assist you with transport that is directly related to achieving your goals. For example:

Transport to a medical appointment.

Transport to go shopping for groceries.

Transport to attend a community group or social event.
This is usually funded under the "Assistance with Social and Community Participation" budget. The support worker can use their own insured vehicle (with a km charge) or accompany you on public transport.

At Beyond Health Services, we plan for this. We strive to provide you with a consistent primary support worker. However, if they are unavailable, we have a team of qualified back-up workers. We will always contact you in advance to arrange a suitable replacement, providing you with their profile so you know who to expect, ensuring your support continues uninterrupted.



The NDIS sets maximum price limits for support worker services, which are outlined in the NDIS Price Guide. The cost depends on the type of support (e.g., standard weekday rate, weekend rate, evening rate) and whether it is provided one-on-one or in a group. The important thing to know is that as a registered provider, our rates are always within the NDIS price limits. We are completely transparent with our pricing and will explain all costs in your Service Agreement.


NDIS Disability Support Workers are typically required to have a Certificate III or IV in Individual Support or Disability. Additionally, they must undergo background checks, including a National Police Check and a Working with Children Check, to ensure safety and compliance with NDIS standards.


What Our Clients Value Most

Let Your Budget Take You Further Than Ever Before

Transparent Pricing for Peace of Mind
We believe in clear and honest pricing. With Beyond Health Services, you’ll always know the cost upfront. Our prices are displayed for every booking, giving you the confidence to make informed choices.

Affordable Rates That Maximize Your Budget
We work hard to ensure your budget stretches further. Our competitive rates and worker flexibility mean you receive top-tier support without compromising on cost, allowing you to allocate resources effectively.

Online Budgeting Tool for Full Control
Manage your funding with ease using our intuitive online budgeting tool. This powerful feature empowers you to track your expenses in real time and plan your care, ensuring your budget is always managed efficiently.

What Families Have to Say

  • Thorough Background Checks

    We ensure that every care and support worker undergoes comprehensive background checks, including police verification, NDIS worker screening, and Working with Children Checks (WWCC). Your safety is non-negotiable, and we take every measure to guarantee the integrity of our team.

  • Online Safety and Privacy

    we prioritize the safety and security of your personal information. Our advanced online systems are designed with comprehensive data protection measures, ensuring that your sensitive details remain confidential and secure. We implement state-of-the-art encryption protocols, secure authentication processes, and strict access controls to safeguard all client data.

  • Personalised Safety Plan

    We understand that every individual has unique needs. That’s why we create a personalized safety plan for each client, tailored to address specific requirements and preferences. This proactive approach ensures a safe and supportive environment for everyone.

  • Comprehensive Insurance Coverage

    To provide you with peace of mind, we have secured Public Liability and Accident Insurance for all our care and support workers. This means you can confidently engage our professionals, knowing that both you and our workers are protected.

How it Works

Step 1

Reach Out to Us

Connect with our Care Team by Email, phone, filling out our contact request form, or signing up online. Our friendly advisors are here to guide you through our range of services and help you get started.

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Step 2

Create a Personalised Care Plan Together

We’ll work with you to build a Care Plan tailored to your loved one’s health status, care needs, and unique preferences.

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Step 3

Access All Services with Ease

From personalized in home support to specialist care, we connect you with trusted professionals. Stay informed with detailed updates after each visit, accessible right on our app.

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  • Get in Touch Directly

    Reach out to our dedicated team for personalizsd assistance. Whether you have questions or need guidance, we're here to help. Call us at 0489 996 178 or email us. Your support journey starts with a conversation!

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  • Complete Our Contact Form

    Complete the form below to provide us with your details. This allows us to better understand your needs and connect you with the right services. We’ll get back to you promptly with the information you need.

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  • Sign Up Online

    Ready to take the next step? Use our online sign-up form to get started. This easy and quick process allows you to join our community and access our services immediately. Let’s get you the support you deserve!

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Tailored Care for Your Family’s Needs

Connect with our friendly Care Advisors for a no-obligation chat and see why families choose us to bring compassionate care right to their doorstep.