Beyond Health Services

Palliative Care Support

Compassionate support centred on comfort, dignity and the people who matter to you. We work alongside your treating and palliative care teams to support daily care, personal wishes and family communication at home.
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Care shaped around your needs

Palliative care supports people living with a life-limiting illness and can be provided alongside active treatment. Community nursing support is shaped around your preferences, cultural and spiritual needs, and the care plan developed with your treating team. You choose who is involved in conversations about your support.

We consider referrals for nursing and daily care assistance within our clinical scope and available services. Specialist symptom management and medical decisions stay with your GP and palliative care team. We agree responsibilities, visit arrangements and contact pathways before support starts.

Our palliative care support services

Comfort-focused nursing

Provide agreed nursing assistance with attention to privacy, comfort and your preferred routines.

Personal care coordination

Plan support for hygiene, positioning and everyday needs alongside your existing care team.

Symptom observations

Record changes in comfort and wellbeing and communicate them to the treating team as agreed.

Prescribed care support

Follow authorised care and medication instructions within the attending nurse’s scope of practice.

Family and carer communication

Help the people you nominate understand visit arrangements, care responsibilities and who to contact.

Changing needs reviews

Review nursing support when needs change and coordinate with specialist services where required.

Find support in your area

Care, closer to home

Where can we support you?

Choose your state or territory to explore local support.

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Victoria
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Explore our suburb guides, then chat with our team about support availability in your area.

Support that makes a difference

Your wishes guide care

Respect for your decisions, relationships, culture and spiritual preferences remains central.

Care in familiar surroundings

Where clinically appropriate, support can be arranged around the comfort of your home.

Support for shared understanding

Clear communication helps families and providers understand their roles and the agreed plan.

Explore our disability knowledge

CHARGE Syndrome and the NDIS: original blue disability knowledge cover illustration.

CHARGE Syndrome

Understand CHARGE Syndrome: condition characteristics, daily support needs, NDIS eligibility, practical evidence, disability supports and answers to common questions.

Read about this condition
Coffin-Lowry Syndrome and the NDIS: original blue disability knowledge cover illustration.

Coffin-Lowry Syndrome

Understand Coffin-Lowry Syndrome: condition characteristics, daily support needs, NDIS eligibility, practical evidence, disability supports and answers to common questions.

Read about this condition
Cri du Chat Syndrome and the NDIS: original blue disability knowledge cover illustration.

Cri du Chat Syndrome

Understand Cri du Chat Syndrome: condition characteristics, daily support needs, NDIS eligibility, practical evidence, disability supports and answers to common questions.

Read about this condition
Smith-Magenis Syndrome and the NDIS: original blue disability knowledge cover illustration.

Smith-Magenis Syndrome

Understand Smith-Magenis Syndrome: condition characteristics, daily support needs, NDIS eligibility, practical evidence, disability supports and answers to common questions.

Read about this condition
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Your questions, answered

Is palliative care only for the final days of life?

No. Palliative care can begin earlier in a life-limiting illness and may be provided alongside treatment. Your treating team can explain the support appropriate to your situation.

Do you replace a specialist palliative care team?

No. We work alongside your GP and specialist palliative care service. They remain responsible for specialist treatment and symptom management decisions.

Can my family be involved in planning?

Yes, if you want them involved. We respect your consent, decision-making arrangements and preferences about sharing information.

Can you provide overnight or urgent care?

Please discuss the required hours and clinical needs with us. Availability must be confirmed; this page does not guarantee overnight cover or an on-call response. Your treating team should establish an after-hours plan.

How do we arrange support?

Contact our team with the treating service’s details, current care plan, requested nursing tasks and preferred visit arrangements. We review suitability and coordinate the next steps with your consent.

Can this service be funded through the NDIS?

Palliative and end-of-life clinical care are the responsibility of the health system and are not funded by the NDIS. An existing NDIS participant may continue to receive eligible disability supports alongside palliative care. We confirm which service and funding pathway applies before arranging support.

What Our Clients Value Most

Flexible Care Options

Book personalised care solutions starting from as little as one hour.

No Hidden Fees

Discuss visit costs and any agreed travel or additional charges before booking.

Clear and Honest Pricing

Know exactly what you'll pay before booking, ensuring transparency and peace of mind.

Experienced Care Professionals

Trust our dedicated team of experts with the experience to support your loved one's well-being

Planned Care Arrangements

We confirm nursing availability and visit arrangements with you before care begins.

Tailored Care Plans

Collaborate with our Care Advisors to create a customised care plan that perfectly aligns with your unique needs

Budget Planning

Easily manage your budget with tools designed to help you plan and allocate funds effectively.

Booking System

User friendly booking experience that makes scheduling care straight forward and efficient.

Understanding your care and funding

Palliative and end-of-life clinical care are the responsibility of the health system and are not funded by the NDIS. An existing NDIS participant may continue to receive eligible disability supports alongside palliative care. We confirm which service and funding pathway applies before arranging support.

We discuss the requested tasks, clinical suitability, visit availability and costs with you before confirming support. You can involve your support coordinator, plan manager or treating service in this conversation.

Read the NDIS guidance on disability-related health supports.

Talk to our team

In their words

What Families Have to Say

"My support worker, Sarah, has been an absolute lifesaver. She helps with my daily routine, from meal prep to getting to appointments on time, and even takes me on short walks to the park. Sarah is patient and really listens to what I need. I’m so grateful for the support she provides – I feel more confident knowing she’s there."
Emily T, Brunswick, Melbourne
"We hired a gardener from Beyond Health Services, and Jason has completely transformed our backyard. He removed the weeds, trimmed the hedges, and even installed a vegetable garden that my wife and I have been enjoying. The space looks so much better, and we couldn’t be happier with his attention to detail."
Jason M, St Albans, Melbourne
"The cleaning service from Beyond continues to impress us. Every corner of our home gets attention – they even scrubbed out stains from the carpets that we thought would never come out. I always look forward to coming home to a fresh, spotless house after their visit. Their reliability is what sets them apart."
Sophia R, Sunshine West, Melbourne
"I’m so grateful for Liam, the driver who takes my father to his medical appointments. Liam is always on time, helps my dad in and out of the car, and even waits with him at the doctor’s office. It’s reassuring to know my dad is in such capable hands when I can’t be there myself."
Adam G, Windsor, Melbourne
"These guys sent over a fantastic speech therapist to help my son with his communication challenges. Kate was incredibly patient, using fun and interactive techniques to get him to open up. In just a few weeks, we’ve seen a noticeable improvement in his speech, and he’s more confident in expressing himself. We’re so thankful for Kate’s expertise and warmth."
Sarah W, Werribee, Melbourne

More experiences, at your own pace.

Your Safety is Our Priority

Thorough Background Checks

We ensure that every care and support worker undergoes comprehensive background checks, including police verification, NDIS worker screening, and Working with Children Checks (WWCC). Your safety is non-negotiable, and we take every measure to guarantee the integrity of our team.

Online Safety and Privacy

we prioritise the safety and security of your personal information. Our advanced online systems are designed with comprehensive data protection measures, ensuring that your sensitive details remain confidential and secure. We implement state-of-the-art encryption protocols, secure authentication processes, and strict access controls to safeguard all client data.

Personalised Safety Plan

We understand that every individual has unique needs. That’s why we create a personalised safety plan for each client, tailored to address specific requirements and preferences. This proactive approach ensures a safe and supportive environment for everyone.

Comprehensive Insurance Coverage

To provide you with peace of mind, we have secured Public Liability and Accident Insurance for all our care and support workers. This means you can confidently engage our professionals, knowing that both you and our workers are protected.

Your next steps

Getting started, together

  1. Step 1

    Reach Out to Us

    Connect with our Care Team by Email, phone, filling out our contact request form, or signing up online. Our friendly advisors are here to guide you through our range of services and help you get started.

    Contact us

  2. Step 2

    Create a Personalised Care Plan Together

    We’ll work with you to build a Care Plan tailored to your health status, care needs, and unique preferences.

    Create Plan

  3. Step 3

    Access All Services with Ease

    Once clinical suitability and availability are confirmed, we agree your visit arrangements and how updates will be shared with you and your chosen care team.

    Sign In

Choose Your Preferred Way to Connect

Get in Touch Directly

Reach out to our dedicated team for personalised assistance. Whether you have questions or need guidance, we're here to help. Call us at 0489 996 178 or email us. Your support journey starts with a conversation!

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Complete Our Contact Form

Tell us about the nursing support you are looking for through our contact form. Our team will discuss your needs and the next steps with you.

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Sign Up Online

Register your details online to begin arranging support. We will confirm service suitability and availability before visits are booked.

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