NDIS Funding Guide · 2026–27 · Pricing Table 2

Level 2 worker items cover high-intensity daily personal activities and intensive and complex behaviour support as defined in the September 2026 schedule. The two streams are not synonyms. High intensity concerns particular disability-related support skills; intensive and complex behaviour concerns persistent behaviours of concern and frequent, proactive and responsive strategies.

Source: NDIS Pricing Schedule 2026–27, effective 24 September 2026, Appendix table 2, pages 11–15. Reviewed 20 October 2026. All amounts in AUD, GST-inclusive where applicable. May change.

What does this support actually cover?

Level 2 worker items cover high-intensity daily personal activities and intensive and complex behaviour support as defined in the September 2026 schedule. The two streams are not synonyms. High intensity concerns particular disability-related support skills; intensive and complex behaviour concerns persistent behaviours of concern and frequent, proactive and responsive strategies.

Start with the activity or professional service the participant received, not the funding amount remaining in the plan. For each invoice, identify the specific aim of the support, where it took place, what the worker actually did and the appropriate item family. The schedule sets the maximum prices; it does not give blanket approval for every participant to purchase every listed service.

When can this item be used—and when can't it?

Situations it is intended for

Use a high-intensity self-care, SIL or community participation code where a participant's support genuinely requires the high-intensity skills set specified in Module 1 of the NDIS Practice Standards. Use an intensive and complex behaviour code only where the schedule's behaviour definition is met and the worker is actually providing the intensive, appropriately planned support—not merely because the participant has an autism diagnosis or a behaviour support plan.

Situations that require a different approach

A diagnosis, an NDIS risk label, or a provider's staffing costs do not automatically justify Level 2 pricing. Do not use a specialist behaviour practitioner therapy item for a routine support worker implementing a plan, or vice versa. Never apply restrictive practices without the separate legal, authorisation and safeguard requirements.

Who is allowed to deliver this support?

Workers need the specific competence and training for the complex tasks they are asked to undertake, with appropriate assessments, care plans, behaviour strategies and escalation processes. The pricing schedule uses the average SCHADS levels 2.4 and 3.1 as its cost model; professional qualifications and registration rules depend on the particular activity and relevant NDIS practice standard.

Worker qualifications, NDIS provider registration and permission to claim a particular item are related but different questions. Where a professional registration or a defined higher-intensity standard applies, verify the actual person delivering the work meets it. Employer classifications used to build a price limit do not replace professional practice rules.

All 56 support codes and 2026–27 maximum prices

The tables below reproduce the codes, billing units and national, remote and very remote maximum amounts for this pricing-table group from the supplied official schedule. Individual support item names distinguish service setting, worker level, activity and/or time of delivery. On narrow screens, each pricing row is displayed as a labelled card.

Intensive and complex behaviour support

High-intensity personal care

High-intensity supported living

High-intensity community access

High-intensity group supports

Travel, time-of-day, cancellation and extra costs

Daytime, evening and overnight rates

For supports other than nursing, the schedule generally defines weekday daytime as a shift from at least 6 am until no later than 8 pm; evening starts at or after 8 pm and ends by midnight. Weekday night covers certain shifts crossing midnight or starting before 6 am. A sleepover is a separate arrangement requiring a continuous eight-hour-or-longer period during which the worker is allowed to sleep when not supporting the participant. Under Part 1, the higher rate applies to a single worker's support crossing price bands.

Travel time, vehicle running costs, parking and tolls are separate concepts. Not every item has a matching separate provider-travel code in this schedule. A provider should discuss potentially claimable travel in advance and check the current support catalogue, claim type and relevant NDIA guidance before invoicing it. The September 2026 schedule does not itself specify all non-labour travel codes and conditions.

Cancellation charges are not automatic. Check the service agreement and the currently applicable cancellation rules before claiming a cancelled session. Similarly, an extra charge cannot be inferred merely from a blank or differently worded line elsewhere in the schedule.

National rates generally apply in MM 1–5 locations; remote in MM 6; very remote in MM 7, taking account of the isolated-town modifications listed in Part 3. The service's physical location determines the applicable column. Some items may have no geographic loading.

A real-world example

A worker trained and assessed as competent supports an individual with a disability-related complex health procedure covered by the NDIS high-intensity skills requirements. If the work meets the applicable definition, the relevant high-intensity code is considered. A different participant who needs ordinary assistance with dressing should remain on the appropriate standard code.

Price calculation example: the national maximum for Intensive and Complex Behaviour Supports - Weekday Daytime is $79.60 per hour. For a genuinely delivered 90-minute service, the pro-rata mathematical maximum is $119.40 before any other claim limits or separate eligible charges are considered. That is an illustration of the unit calculation, not a recommendation to book or claim a particular duration.

What documentation should be available?

Document which required skill or behavioural complexity criteria apply, the care or behaviour support plan, worker training records, and why the claimed service meets that item description.

Common questions

Official sources and related guides

NDIS 2026–27 pricing schedules · NDIS support catalogue · Complete 2026–27 pricing overview.

Prepared by Beyond Health Services as independent educational guidance. The 2026–27 schedule should be read alongside the applicable pricing determination and current claiming instructions. This article does not replace participant-specific advice.